FAQ – CHÂTEAU DE FIAC
Weekend in Tarn
Accommodation
What is the rate for staying at the establishment?
The rate for your stay depends on the time of year, duration and level of services chosen.
How much does staying at the establishment cost?
The rate for your stay depends on the time of year, duration and level of services chosen.
What type of accommodation can be booked at the establishment?
We have 4 room categories: Classic, Prestige, Junior Suite and Rooftop Suite
How do you book a stay at the establishment?
You can book directly online or phone our reception team on 00 33 (0)5 54 72 10 10, which answers your calls Monday to Sunday from 8am to 7pm.
What are the booking terms and conditions?
To confirm your booking we ask for a bankcard number to be provided as a guarantee. No amount will be charged excepted for stays of more than 4 nights.
What are the establishment’s arrival and departure times?
Your room is available from 4 pm and must be vacated by 11am.
Services
What are the services and facilities on the estate?
A restaurant, spa centre with balneotherapy space, bar, grounds and an outdoor pool are available for you to use.
Does the establishment have a concierge service?
Our reception service will answer any questions you may have.
Does the establishment have luggage storage?
No.
What are the reception opening hours?
The reception team is available from Monday to Sunday, from 8am to 7pm.
What mod cons are provided in the rooms?
All rooms have a mini bar and a Nespresso coffee machine.
Are animals allowed on the premises?
Yes, with an extra charge.
Is the accommodation suitable for families?
No, our establishment accommodates adults as a priority.
Is the establishment suitable for persons with reduced mobility?
Yes, please tell us your what your requirements are when booking.
Is the hotel romantic?
It is entirely dedicated to couples.
What services are provided for couples?
All that you may think of.
Accessibility
How do you get to the establishment?
Our establishment is 4kms from Lavaur which you can get to directly from Toulouse by taking the motorway (Toulouse / Albi).
Does the establishment provide an airport shuttle service?
On request.
Is it easy to park your car at the establishment?
A private, filmed and monitored car park is available for guests.
Is the establishment near the town centre?
We are in the countryside, in the centre of a small village, Fiac.
What towns are near the establishment?
Lavaur, Toulouse, Albi, Revel
Restaurant
Does the establishment have one or more restaurants on site?
You can book to enjoy a meal in our Renaissance Restaurant.
How can you book a table in the restaurant?
What type of breakfast does the establishment serve and at what time?
The buffet breakfast is served from 7:30am to 10 am. It has a wide choice of local products.
What restaurants are near the establishment?
There are many we can recommend.
Leisure / Discovery / Tourism
What activities are available on the estate?
Rest and relaxation, electric bicycles for hire.
Does the establishment have one or more swimming pools?
2 pools, one indoor, one outdoor.
Does the establishment have a spa?
Yes. It has 5 treatment rooms and a balneotherapy that hotel guests can freely use from 10am to 7pm.
Does the establishment have a well-being area?
Yes, with an indoor pool, sauna, hammam, and Icelandic plunge pool.
Is there a jacuzzi in the rooms?
No.
Does the establishment have a fitness room?
No.
What are the activities and major attractions near the establishment?
Toulouse, Albi, Carcassonne and the charming villages of the Tarn.
